Managed IT Support

Effective and friendly IT support is just a phone call away! Eathernet Consulting understands there is no ‘one size fits all’ approach to IT Support so we offer fully customisable packages, which are tailored to meet each client’s specific needs. Our technical support team is based in Brisbane, Queensland. We are so confident that you will be happy with our services that we do not ask customers to sign service length contracts.

Support Options

We offer a range of IT support options to meet your business needs – compare below to see which one is right for you!

Pay as you go

Only pay for the support you need, when you need it.

Perfect for

  • Cyclical businesses
  • Businesses with in-house IT support which require ad-hoc assistance

Fixed hours

Pre-pay a specified amount of support hours, at a discounted rate. Hours are valid for one month, and additional support is available at the pay as you go rate. We never charge you extra hours without notifying you first.

Perfect for

  • Businesses with fixed support needs
  • Businesses budgeting a fixed cost each month

Unlimited Support

Get unlimited support on any issues, anytime, for a fixed fee.

Perfect for

  • Businesses with a high support requirement
  • Businesses with monthly fixed cost budgeting

Support Portal

Our IT Support Portal allows you to view all your service tickets in one convenient location, so you can track and monitor support jobs.

Click on the preview to view the full image.

No lock in contracts!

Remote support and workstation monitoringRemote support, script execution and automated maintenance tasks included with support plans at no additional cost.

Get one month support free

Contact us today to receive your first month of support for no charge.